Willis Towers Watson WTW Business Risk Report

1. Willis Towers Watson faces significant competition from other global advisory, broking, and solutions companies, which can affect market share and client acquisition.

2. Mitigation: Willis Towers Watson can continue to develop innovative, bespoke solutions that address specific client needs, setting them apart from competitors.

1. Fluctuations in global financial markets can impact Willis Towers Watson’s investment portfolio, influencing overall financial performance.

2. Mitigation: Diversifying investments across a wide range of financial instruments and geographic regions to minimize the impact of volatility.

1. Legislative and regulatory changes in the countries where Willis Towers Watson operates could impose new obligations or restrict certain activities, impacting operational flexibility.

2. Mitigation: Conducting regular compliance audits and keeping abreast of regulatory changes to ensure all business practices are in alignment with current laws.

1. As a global player in the advisory and broking sectors, Willis Towers Watson is a target for cyber threats, which pose a risk of data breaches and information theft.

2. Mitigation: Investing in state-of-the-art cybersecurity technologies and continuous training for employees on data security best practices.

1. Willis Towers Watson relies on a global network of partners and suppliers for delivering critical services, making it vulnerable to disruptions.

2. Mitigation: Developing relationships with alternate suppliers and implementing a versatile logistics strategy to maintain service continuity.

1. Dependence on complex information systems means that IT failures can have a significant impact on Willis Towers Watson’s operational capabilities.

2. Mitigation: Strengthening IT infrastructure by conducting regular maintenance, updates, and having a comprehensive disaster recovery plan in place.

1. Willis Towers Watson operates internationally, which exposes it to foreign exchange risk, potentially affecting financial outcomes.

2. Mitigation: Employing financial hedging strategies and utilizing financial instruments to minimize risks from currency fluctuations.

1. Like many large corporations, Willis Towers Watson is subject to credit risk from counterparties and carries a level of debt that requires management.

2. Mitigation: Regularly evaluating the creditworthiness of counterparties and restructuring debt to optimize the balance sheet.

1. Maintaining strong client relationships is critical for Willis Towers Watson, as client dissatisfaction can lead to revenue loss and damage to the company’s reputation.

2. Mitigation: Enhancing client engagement through regular feedback, improved customer service, and dedicated account management teams.

1. The reputation of Willis Towers Watson can also be affected by its handling of workforce issues and the overall work environment.

2. Mitigation: Fostering an inclusive, supportive workplace culture through fair HR policies, competitive benefits, and opportunities for career development.